Sign on witness box

Nick Cavanagh/J4A

Introduce a court inspection system

Although lower courts hear the majority of cases in the formal system, they are widely believed to be the most inefficient and inequitable in their delivery of justice. This guide explains how to introduce a court inspection system to build user confidence and improve satisfaction in courts. Trained personnel visit courts to review court records, interview staff and users, observe proceedings and environment. They provide an independent assessment of a courts’ shortcomings and make proposals for improvements.

You can download the how to guide below. We hope you find it useful.